Project Management

How to define your Salesforce requirements

How to define your Salesforce requirements

No two Salesforce implementations are the same. Each of our clients has unique processes and requirements and it's our job as Salesforce consultants in Dubai to design and built CRM platforms that reflect those bespoke requirements. The first step in working with Tenacre is to define the scope of work for the Salesforce project.

This process can be difficult for many of our clients, so we've written this article to provide assistance. Remember that your Tenacre consultant will walk you through each of these steps, you won't have to undertake any of these activities by yourself.

An explanation of how Tenacre delivers Salesforce projects

An explanation of how Tenacre delivers Salesforce projects

Our clients for Salesforce implementation love the way that Tenacre delivers projects. We switched away from traditional ways of project delivery back in 2015 in an effort to build in more flexibility for our clients to make changes during the project, and to speed up the time it took to deliver a working system. Over the past three years we've worked on over 100 projects, and during that time we've completely embedded the 'Agile' project management methods into the culture of how Tenacre delivers Salesforce projects here in Dubai. 

If you are considering a Salesforce implementation in Dubai, what are the key aspects of working with Tenacre that you should be aware of? 

Managing culture change with Salesforce implementation projects

Managing culture change with Salesforce implementation projects

The need for cultural change

Changing company culture can be tricky, it's not an easy to get right and can take some time for change to truly happen. Your company culture is defined by the beliefs, values and especially the actions of the people that work there. In this article, we'd like to focus on five key behaviours that will contribute to a successful Salesforce implementation.

We have identified these behaviours based on implementing over 100 Salesforce CRM projects in Dubai. We hope that by sharing this information here it will help companies to put in place some steps to address these cultural considerations before they start implementing a CRM system. 

Salesforce implementation - Essential preparation

Salesforce implementation - Essential preparation

A Salesforce project can often seem daunting, particularly if you haven't been involved in one before. Depending on the degree of change that Salesforce will bring to your company, the key to getting the CRM up and running is to prepare thoroughly. While each project that we work on is unique, there are common themes that the team at Tenacre has identified that could help you prepare better before the project kicks off.

Preparing for a Salesforce implementation project

Preparing for a Salesforce implementation project

I’ve been involved with Salesforce now for over 12 years, mainly as a customer but more recently as a partner, consultant and developer. In that time I’ve been involved in setting up dozens of CRM platforms for companies of various sizes (though mainly medium to small here in Dubai). Knowing what I know now, what advice would I give to anybody that’s getting ready to take on a Salesforce project?

I think the following might be useful;